Frequently Asked Questions

Your AI agents are ready to roll! 

We just need about a week to get under the hood of your current workflow and make sure everything runs smoothly. 

Share some basic info about your operations, pick a pilot use case (store, inbound/outbound), and we'll have you test-driving our service with a sweet first-month discount. 

*Third-party integration (with your current CRM/ scheduling systems, if needed) may take additional time.

Your team will be doing what they’ve been doing, but more of the “fun” stuffs.  

Our inbound agents answer the phone calls, schedule appointments, and send out appointment reminders. So your Sales/ Service advisors can focus on what they do best: 

building genuine customer relationships and delivering exceptional service when customers are physically in the stores.

Our outbound agents live to realize the underutilized customer insights that live in your CRM (or the mind of your marketing director) - from promotion to warranty upsell - and unlock revenue opportunities around the clock.

Nope - we're full-service here. We handle all the technical work and integrate with your existing systems. 

The only "tech" thing we need? Help us set up phone transfers so customers can talk to your real people when they want to. Easy as checking your oil.

Straight talk - there's a one-time setup fee for inbound service, plus any third-party integration costs (if needed). For outbound, we offer volume-based packages so you control the spend. 

No surprise charges hiding under the hood. What you see is what you get.

We'll send you performance reports after every campaign (or monthly) with the numbers that matter to you. 

Plus, you might notice your store getting busy.... 

Our agents are warm and friendly, and actually hold real conversations - not robotic scripts. 

Want proof? Email us at helloai@carbukiai.com and we can’t wait to show you some actual recordings from our partner dealerships. You'll hear the difference immediately.

Take our first month for a test drive at a great discount. No commitment, no long-term contracts. If we're not firing on all cylinders for you, no hard feelings - shake hands and drive away.

Meet Carlie and Miles - pick your preferred voice! 

Want to customize the name or get more detailed about personality? That's our premium service specialty. 

Got other ideas? We're all ears - drop us a line at helloai@carbukiai.com. We love talking shop with fellow car people!

We take data security seriously with multiple layers of protection:

• Your data stays yours - We only access customer information needed to perform our core AI functions. No browsing or unnecessary access, just what's required to deliver results.
• Industry-standard encryption - All data transmission uses bank-level security protocols.
• No data sharing - We never sell, share, or use your information for other purposes. Period.
• US-based servers - Your data stays within secure, compliant data centers in the United States.
• Regular security audits - We continuously monitor and test our systems to stay ahead of potential threats.

We’ll be honest– AI can occasionally make errors - that's the nature of the technology. But we've built extensive guardrails and safety checks that keep our error rate at just 3%.